FAQ

Why do I need to provide so much information to register?

The Decon Field Guide provides information to first responders and the military that may not be cleared for the general public. To ensure First Line Technology remains in compliance with US export control regulations, we ask you provide accurate information about yourself and your affiliated agency.  

If there are any problems with your registration, you will be notified via email and will be asked to respond within one full week before your account is denied.  

If I register on the Decon Field Guide website, do I still need to register on the app and vice versa?

No. The Decon Field Guide website and mobile app are interconnected. Once your account is approved, you will have access to both the web platform and the mobile app with the same log in information.  

Can I only use the Decon Field Guide if I have Dahlgren Decon?

Not necessarily. Although most threats recommend the use of Dahlgren Decon, the Decon Field Guide will give best practices on how to decontaminate, threat synonyms, and reactivity concerns.  

I forgot my login credentials. Can you Help?

Absolutely! Please contact appsupport@firstlinetech.com or call +1.703.955.7510 for assistance.  

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